Senior Program Manager • Charlotte, NC
A constellation of capabilities developed across three decades. Hover any node to explore.
A reminder that reinvention has no expiration date — and that most of the people we now consider defined by their work found that work later than we assume. Entries marked with a ★ are mine.
Senior Program Manager with nearly 30 years of enterprise delivery experience leading complex, cross-functional initiatives at a Fortune 50 telecommunications company. My work has centered on governance, platform modernization, supplier oversight, and the steady alignment of executives, engineers, and operations teams toward shared outcomes.
I specialize in enterprise platform modernization, governance design at scale, Agile delivery across cross-functional teams, AI-augmented program management practice, and the disciplined execution that turns large, complex initiatives into measurable business outcomes.
Four initiatives demonstrating governance design, platform modernization, measurable business outcomes, and AI-augmented program management practice. Details adapted from real enterprise work; identifying information removed.
Enterprise Product Catalog Modernization
Led Agile delivery of a multi-billion-dollar revenue catalog platform, raising internal adoption from approximately 5% to 70% and increasing delivery throughput by 70%.
Change Management Migration & Governance Redesign
Migrated 1,500+ change requests into structured PEGA workflows and reduced implementation timelines from 90 days to 30 days, a 67% reduction.
Cloud Contact Center Configuration Rules Engine
Designed a rules-driven configuration capability that reduced order entry clicks from 10+ to 1 and improved order processing time by 25%.
Self-Directed AI Fluency & Applied Program Management
Built daily working fluency across multiple AI platforms, applied to PMP exam preparation (passed with above-target scores across every domain), program management practice, and complex problem-solving — grounded in the principle that AI output, no matter how polished, must always be verified.
I write a blog called The Reinvention Files — notes from the in-between of a career transition. Subscribe on Substack to get new episodes in your inbox.
Episode 8 — My Love of Football and How I Got There
Four losing teams, a Hall of Fame speech, and the uncle who made me a Jets fan for life. This one is fun, but it's also about the people who teach us to keep showing up. Read on Substack →
Episode 7 — A Victory Lap
After 8 months in the in-between, I said yes. On Monday I started as a Corporate Paralegal with Envoy Global. This is the reveal, the thank yous, and the closing of an arc. Read on Substack →
Episode 6 — My Time in the In-Between
150 applications. A 10-second rejection. An AI interview I couldn't crack. Eight months of job searching in 2026, by the numbers — and what actually helped. Read on Substack →
Episode 5 — Sometimes Reinvention Requires a Passport
A love letter to travel. Two special places, one surprising country — and the story of Mama Sofia and the biker gang from Harare. Read on Substack →
Episode 4 — Finding Me in the In-Between
Interviewing after 30 years at one company, the whiplash of contradictory advice, and the moment I realized I was showing employers who I used to be instead of who I am now. Read on Substack →
Episode 3 — Growing While in the In-Between
PMP prep with AI, paralegal school at UNC Charlotte, upskilling in Power BI and legal tech — and the moment my confidence started coming back. Read on Substack →
Episode 2 — Entering the In-Between
November 19, 2025. That is the day I entered the in-between. The five stages of grief for losing a job — and the sixth one nobody talks about. Read on Substack →
Episode 1 — Welcome to The Reinvention Files
I did something I've never done before. I created my own website. Then someone asked if I had a blog. So here we are. Read on Substack →
MBA, Monmouth University • B.E. Electrical Engineering, Stevens Institute of Technology • PMP Certified
LinkedIn • judithjakubowski@sbcglobal.net